Turning on Wi-Fi Calling on iPhone
How-Tos & Tutorials

Turning on Wi-Fi Calling on iPhone: A Complete Activation Guide


Embracing the age of digital connectivity, Wi-Fi Calling emerges as a transformative feature, ensuring seamless communication in areas with limited cellular coverage.

By leveraging the power of Wi-Fi networks, this technology allows users to make and receive calls, send texts, and stay connected through their existing device and phone number.

  • How to activate and use Wi-Fi Calling on iPhone devices, including adding other Apple devices for seamless connectivity.
  • Why Wi-Fi calls keep dropping and how to troubleshoot this issue
  • Benefits of Wi-Fi Calling, such as improved connectivity, cost savings, and compatibility across Apple devices.

Did it pique your interest? let’s get straight into it.

What is Wi-Fi Calling?

Wi-Fi calling allows you to make and receive calls over a Wi-Fi network using your existing device and phone number.

This feature can enhance your carrier’s coverage, providing service in rural areas, basements, and any location with a strong Wi-Fi signal.

To use Wi-Fi calling, you need a wireless network with download and upload speeds of at least 2 Mbps (megabits per second).

How to Turn on and Use Wi-Fi Calling on iPhone

Wi-Fi calling allows you to make and receive phone calls over a Wi-Fi network, which can be particularly useful in areas with little or no cellular coverage.

Here’s a detailed guide on how to turn on and use Wi-Fi calling on your iPhone and add and manage other Apple devices.

Place Wi-Fi Calls from Your iPhone

Turn on Wi-Fi Calling:

  • Open the Settings app.
  • Go to Phone > Wi-Fi Calling.
  • Toggle on Wi-Fi Calling on This iPhone. You might need to enter or confirm your address for emergency services.

Verify Wi-Fi Calling Activation:

If Wi-Fi calling is enabled, you’ll see “Wi-Fi” next to your carrier name in the status bar at the top left of your screen.

It is crucial to note that when cellular service is available, your iPhone will be used for emergency calls. If cellular service is unavailable, Wi-Fi calling may be used.

Add a Device

To add another device to use Wi-Fi calling, ensure it has the latest software version. Follow these steps:

Enable Calls on Other Devices:

  • On your iPhone, go to Settings > Phone, turn on Wi-Fi Calling, then turn on Calls on Other Devices.
  • Tap Add Wi-Fi Calling For Other Devices.

Set Up Other Devices:

You can sign in to iCloud and FaceTime on your other devices with the same Apple ID and password you used on your iPhone.

Add other Apple devices to use it with Wi-Fi calling

iPad or iPod touch:

  • Go to Settings > FaceTime > Calls from iPhone and tap Upgrade to Wi-Fi Calling.


  • Open FaceTime and choose FaceTime > Preferences > Settings.
  • Select Calls From iPhone > Upgrade to Wi-Fi Calling.
  • Enter the six-digit code on your iPhone and tap Allow.

Apple Watch:

Wi-Fi Calling turns on automatically when Calls on Other Devices is enabled on your iPhone.

Troubleshooting Adding a Device

If you can’t add a device, check the following:

  1. Ensure Wi-Fi Calling and Calls on Other Devices are On:

Go to Settings > Phone > Wi-Fi Calling and Allow Calls on Other Devices. Ensure your device appears under Allow Calls On.

  1. Verify Apple ID:

Use the same Apple ID for FaceTime and iCloud on your iPhone and other devices.

  1. Update Software:

Ensure all your devices have the latest software updates.

How to Place a Wi-Fi Call from Other iOS Devices

Here’s how you can place a Wi-Fi call from devices such as iPad, iPod touch, or Mac:

Set Up Device:

Make sure the device is added for Wi-Fi calling.

Open FaceTime:

  • Tap Audio.
  • Enter a contact or phone number and tap Wi-Fi call.
  • You can also tap a phone number in Contacts, Mail, Messages, Safari, and other apps.

Apple Watch:

  • Open Phone App:
  • Choose a contact.
  • Tap Wi-Fi call.
  • Select the phone number or FaceTime address you want to call.

Why is Wi-Fi Calling Not Working? Possible Causes

Wi-Fi Calling is vital for staying connected in areas with poor cellular coverage.

However, when it fails, frustration ensues. If Wi-Fi calling is not working, consider these possible causes.

1. Incompatible or Outdated Devices:

Ensure your device supports Wi-Fi Calling and is updated with the latest software. Older devices or those lacking necessary updates may experience compatibility issues.

2. Carrier Limitations

Wi-Fi Calling availability varies among carriers. Confirm with your service provider whether Wi-Fi Calling is supported on your plan and in your region.

Moreover, ensure your carrier supports Wi-Fi Calling for emergency calls.

3. Network Issues

If you’re experiencing problems with Wi-Fi Calling, it could be due to issues with your Wi-Fi network. Weak or unstable Wi-Fi connections can interfere with call quality or prevent Wi-Fi Calling altogether.

Try switching to a different Wi-Fi network to see if the problem persists.

4. Settings Configuration

Double-check your device settings to ensure Wi-Fi Calling is enabled. On iPhones, navigate to Settings > Phone > Wi-Fi Calling to turn it on.

Verify that emergency address information is correctly entered, as this is necessary for emergency calls.

5. Software Glitches

Like any technology, Wi-Fi Calling can be affected by software glitches or bugs. Restarting your device or toggling Wi-Fi Calling repeatedly may resolve temporary software issues.

6. iCloud and FaceTime Settings

If you’re attempting to use Wi-Fi Calling on other Apple devices, ensure they are signed in to iCloud and FaceTime with the same Apple ID as your iPhone.

Also, confirm that the “Calls from iPhone” option is enabled in FaceTime settings on each device.

7. Carrier Assistance

If none of the above steps resolve the issue, it’s advisable to contact your carrier for assistance.

They can troubleshoot network-related problems or provide further guidance on your account and device.

What are the Benefits of Wi-Fi calling?

Wi-Fi calling offers a range of benefits that enhance connectivity and user experience:

1. Improved Connectivity

As long as you’re connected to a Wi-Fi network, you can make and receive calls and texts even in areas with little or no cellular signal.

This is particularly beneficial for those who experience poor reception at home or work, providing a more straightforward and cheaper alternative to switching service providers.

2. Enhanced Accessibility

In cities like London, you can connect to Wi-Fi on the underground and make calls while waiting for a train.

Although this might surprise some people unfamiliar with Wi-Fi calling, it’s convenient for staying connected.

3. Ease of Use

Wi-Fi calls work just like regular calls and texting, eliminating the need for a separate app. This allows users to maintain their habits without interruption, making it a user-friendly feature.

4. Cost Savings

Wi-Fi calling can help you avoid expensive international roaming charges by allowing you to make calls over Wi-Fi instead of a cellular network when traveling abroad.

Most carriers do not charge extra for Wi-Fi calling, so you can save money on your phone bill.

5. Battery Efficiency

Wi-Fi calling can be more energy-efficient than a weak cellular signal, potentially extending your phone’s battery life.

6. Improved Call Quality

Wi-Fi networks often provide better call quality than cellular networks, particularly in areas with weak cellular signals. This leads to clearer audio and fewer dropped calls.

7. Enhanced Indoor Coverage

Buildings with thick walls or areas with poor cellular coverage can benefit from Wi-Fi calling, ensuring you remain reachable indoors.

8. Emergency Situations:

Wi-Fi calling can still connect you to emergency services in areas without cellular service, provided you can access a Wi-Fi network.

9. Multidevice Support

Wi-Fi calling is not limited to your iPhone. You can make and receive calls on your iPad, iPod touch, Apple Watch, and Mac, ensuring you stay connected across all your Apple devices.

Recommended Read: Top 21 Wi-Fi Calling Apps for Free International Calls

Which iPhone Models are Compatible with Wi-Fi Calling?

To utilize Wi-Fi Calling, you’ll need a compatible mobile device.

Here’s a list of iPhone models that have been tested and confirmed for Wi-Fi Calling compatibility:

  • iPhone 15 / 15 Plus / 15 Pro / 15 Pro Max
  • iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max
  • iPhone 13 / 13 Mini / 13 Pro / 13 Pro Max
  • iPhone 12 / 12 Mini / 12 Pro / 12 Pro Max
  • iPhone SE (2nd generation)
  • iPhone 11 / 11 Plus / 11 Plus / 11 Pro Max
  • iPhone XS / XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 / 8 Plus
  • iPhone 7 / 7 Plus
  • iPhone 6s / 6s Plus
  • iPhone 6 / 6 Plus

While this list covers tested devices, there might be other phones with Wi-Fi Calling feature. However, their compatibility cannot be guaranteed without confirmed testing.

Bottom Line

In conclusion, Wi-Fi Calling revolutionizes communication by providing reliable connectivity in areas with poor cellular coverage. Its benefits include cost savings, enhanced call quality, and seamless integration across Apple devices. Wi-Fi Calling ensures uninterrupted connectivity wherever you go.

By troubleshooting potential issues and ensuring compatibility. It’s more than just a feature; it’s a vital tool for staying connected today.


Does Wi-Fi calling work internationally?

Yes, Wi-Fi calling work internationally,

Does Wi-Fi calling use data?

No, when you’re connected to a Wi-Fi network, Wi-Fi Calling doesn’t use your data plan.

However, your cellular data plan will be utilized instead if you’re not connected to Wi-Fi. The data consumed during Wi-Fi Calling is typically comparable to using music streaming apps like Apple Music or Spotify.

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