whatsapp not working

How to Fix WhatsApp Notifications Not Working on Android and iPhone


In this digital world, like any other app, WhatsApp has now become an integral part of our lives to stay in touch with the people that matter the most. We all love when we receive a message from our loved ones, but what if we miss any message because of some bug in the app notification? We feel frustrated when WhatsApp notifications are not working, but you don’t need to worry about it because we have covered some fixes that can resolve your issue instantly.

What makes WhatsApp the most popular app is that whether it’s about communicating with the client or passing on important information to your family members, it is the first thing people rely on. It offers a personal touch to your conversations and ensures quick replies, and makes it easy to share short links, label chats, and expand your business with innumerable features offered through WhatsApp business. 

Did You Know? 

There are more than 2 billion users on WhatsApp across 180 countries. 

WhatsApp has 500 million new users every two years.

WhatsApp is the 3rd most-used platform in the world.

If you are a pro at WhatsApp messages, you would eagerly wait to receive messages from your contacts and maintain communication. However, what if you notice that your WhatsApp notifications are not working? You wonder why is WhatsApp down? It is a matter of concern, especially if there is no other issue with your phone. As this is not a major error, you can easily fix this issue, whether it is an Android phone or an iPhone.  

Cause of WhatsApp Notifications Errors 

There are different causes of WhatsApp notification errors. Some of them include:

  • Phone glitches
  • Notification settings
  • Interrupted internet connection
  • Restricted permissions

These are some core causes for WhatsApp notifications not working. However, there are different ways to fix them. The process is easy and can be done within a few minutes.   

5 Ways to Fix WhatsApp Notifications Not Working on Android Phones

If you realize that WhatsApp notifications are not working on Samsung phones despite receiving messages and calls. You can follow these simple solutions to fix this issue. 

Solution 1: Check App Data Usage Restrictions 

If WhatsApp notification not working on your Android phone, the first thing to do is check WhatsApp data usage restrictions. To limit data usage, we tend to restrict the background data of the app, which might affect the features like notification. In that case, you can change the settings in these easy steps-  

  • Go to ‘Settings’. 
  • Choose ‘Apps’ and select ‘WhatsApp’. 
  • Go to ‘Data Usage’ and disable ‘Background Data Limitations’ on the app.   

Solution 2: Reset App Preferences 

App preference might be a reason why WhatsApp notifications are not working. For this, you can follow these steps- 

  • Go to ‘Settings’. 
  • Open ‘Apps’ and select the ‘More’ option. 
  • Now choose ‘Reset App Preferences’.  

This is an easy way to start getting WhatsApp notifications on Samsung phones.  

Solution 3: Log out from WhatsApp Web App 

If you are not getting WhatsApp notifications, the reason could be that you are logged in from another device! Therefore, it is better to log out from your desktop or any other device for this- 

  • Go to ‘Settings’ and launch the app. 
  • Select ‘WhatsApp Web Settings’.  
  • Tap on the option ‘Log out from all devices.’ 

Solution 4:  Enable WhatsApp Permissions 

If your WhatsApp notification sounds not working, you have to check if you’ve given the necessary permissions to the app. If you have an Android phone, follow these steps to counteract this issue-  

  • Go to ‘Settings’. 
  • Tap ‘App Permissions or Settings’.  
  • Select ’App’. 
  • Go to ‘WhatsApp’. 

This way, you can enable WhatsApp notifications and stay updated about call and text notifications on WhatsApp.  

Solution 5: Keep Wi-Fi on While Your Phone is in Sleep Mode 

If your WhatsApp notification is not working, check if your phone is in sleep mode. As most phones go into sleep mode after some time, it is essential that they must be connected to Wi-Fi so that you get all the notifications in time. For this,  

  • Go to ‘Settings’. 
  • Select ‘Wi-Fi’ and tap ‘Wi-Fi Preferences’. 
  • Enable ‘Keep Wi-Fi’ on during Sleep’. 

This is how you can receive notifications on WhatsApp on your Android phones.  However, when it comes to iPhone, it is a different ballgame altogether.  

5 Ways to Fix WhatsApp Notifications Not Working on iPhones

Like Android phones, you can also fix notification issues in your iPhone by following some easy solutions. Here they are – 

Solution 1: Check Notifications Settings 

It is one of the simple steps that can help revive your WhatsApp notifications. You must check your notification settings on the iPhone. For this,  

  • Go to ‘Settings’ 
  • Choose ‘Notifications’. 
  • Enable the preferred option. 

You can also go to WhatsApp, choose ‘settings’ and enable ‘Notifications’.   

Solution 2: Unmute Your WhatsApp Notifications 

You can unmute a group or contact on WhatsApp; however, if you want to change the settings, you can go to the contact or group and choose ‘More options’.  

Disable ‘Mute’. Now you can receive notifications of WhatsApp messages on your phone.  

Solution 3: Log Out from Other Web Apps  

Like in Android phones, you should log out of the WhatsApp app from your desktops and see if WhatsApp notifications are not working on your iPhone.   

Launch ‘WhatsApp’. Select ‘More options’.  

‘WhatsApp Web Settings’ and choose ‘Log out from All Web Devices’. 

Solution 4: Restart your iPhone 

This is a simple yet effective step. Sometimes, due to minor glitches, WhatsApp notifications stop working. In that case, you can restart your phone. For this,  

  • Press the power button or volume up and down button and side keys.  
  • With this, you can see a power slide to switch off your phone. 
  • You can restart your phone by pressing the side keys again.  

Solution 5: Reset Settings on iPhone 

Go to ‘Settings’. Select ‘General’ and choose ‘Reset’.  

Tap ‘Reset All Settings’. Enter your phone’s passcode and confirm the changes.  

Additional Solutions to Fix WhatsApp Notification Problem

1- Turn Off Airplane Mode 

Wondering why WhatsApp notifications not working? One of the reasons could be an issue with your internet connection. If your phone is in Airplane Mode, your internet will not work, so you cannot receive WhatsApp notifications. So, turn off the Airplane Mode and come to an uninterrupted network area where the speed is good, and the latency is low.   

2- Check You’re Online 

Make sure that you are online. Sometimes your data runs out, and you are not aware of it. In that case, you would not receive any notification. If your WhatsApp notifications are not working, check whether you are online. Is the network coverage good? Do you have enough data bundles? Check your Android or iPhone for a strong Wi-Fi network of a 5G data bundle like Talk Home Mobile; you can ensure blistering speed and uninterrupted data.  

3- Ask a Friend for Help 

Tell any of your friends to call or send a message on WhatsApp so that you can figure out the issue. Once you are clear that you are not receiving notifications, you can try different solutions mentioned above.  

4- Manage Notifications Within the WhatsApp App 

You can change the settings in your WhatsApp app to ensure that your notifications are working properly. For this Launch ‘WhatsApp’, go to ‘Settings’ and choose ‘notifications’. This way, you can turn on notifications as per your preference. 

5- Check the Do Not Disturb Settings 

Sometimes, during busy schedules or while taking a break, you switch on the ‘Do Not Disturb’ Mode on your phone but then forget to change the settings once you are done. Check if your DND mode is on, as it may restrict receiving WhatsApp notifications on your phone.  

6- Turn off Wi-Fi – Your Internet Service Could be Down 

Sometimes due to low connectivity and limited coverage, your Wi-Fi network may create problems, and you may experience issues with a seamless connection. This might be one of the reasons why WhatsApp notifications are not working. Switch to your cellular data in case your Wi-Fi connection is not smooth. Talk Home Mobile 5G monthly and PAYG plans offer you great freedom and flexibility to choose a data bundle as per your requirements.  

7- Restart your Device 

Whether it is an Android phone or an iPhone, you can restart your phone and counteract the issues of WhatsApp notification sound not working. There are different ways to restart your iPhone and a Samsung phone. Do this simple fix and solve this issue.  

8- Install the Latest Operating System 

In case of any glitches, you can install the latest operating system and keep your phone up to date. This way, all the glitches would be eliminated so that your WhatsApp notifications are smooth.   

9- Update the WhatsApp App 

It is important to update your WhatsApp occasionally, as some features stop working if you aren’t using the latest version. Hence, update your iPhone or Android phone as soon as you are notified about the software update. 

10- Check if Low Power Mode is Turn On

In some models, if the phone battery is low, the phone automatically closes certain background app features; because of this, your notifications may not appear. Therefore, check if your phone’s battery is low or the low power mode is on. You can go to the settings and change the mode as per your requirements. 

11- Check the IOS Notifications Settings

If WhatsApp notifications are not working iPhone, you can change the settings to get updates on the texts and calls on WhatsApp. You can do this easily.  

Go to ‘Settings’, launch ‘WhatsApp’, go to ‘Notifications’.

12- Check Android Notifications Settings

Follow these simple steps to enable the notification on any of your Android phones.  

Go to ‘Application Manager’, choose ‘WhatsApp’, tap ‘Notifications’. Here, check if all the required tabs are enabled. 

13- Enable Background Activity

You can enable background activity by changing the settings on your iPhone and Android phones. In case of an iPhone, go to ‘Settings’, choose ‘WhatsApp’, enable ‘Background App Refresh’ and ‘Mobile Data’ In case of an Android phone, go to the ‘Settings’, choose ‘Application Manager, tap ‘WhatsApp’, go to ‘Data Usage’ and check if ‘Restricted background data’ is enabled or not.  

14- Log Out on Other Devices

This is one of the core reasons your WhatsApp notifications are not working! Log out from all other devices where your app is being used. This may hamper receiving notifications on your phone. Whether it is phones, tablets, or desktops, make sure to log out!

15- Turn on Desktop Notifications

If you’re using the desktop version of WhatsApp, you can turn on the notifications by clicking the pop-up icon by the web browser while logging in to the account. Browsers like Microsoft Edge and Google Chrome support desktop notifications. You can also do it manually. Go to ‘Settings’, choose ‘Advanced’, tap ‘Manage Permissions’ and get to the ‘website name’. 


The issue of WhatsApp notifications not working can be annoying. You miss out on an important message and might lose business if you don’t return on time. Hence, the issue of missing WhatsApp notifications should be tackled there and then. There could be different reasons for this problem. However, by fixing it by following some simple steps, you can start receiving WhatsApp notifications on time.

Issues like airplane mode on, weak internet connection, WhatsApp logged in different devices, and notification settings are different reasons why you may experience this problem. There are simple ways to counteract these problems, get back on track and receive notifications without any delay. Switching to a super-fast network with best 5G deals is the best way to start the process.   


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