Text forwarding has been one of the easiest and most efficient ways to communicate and coordinate with your customers. With text forwarding, the text can be read on multiple devices and other mediums and can reach a wide range of audiences at the same time.
Text forwarding has changed the face of regular SMS messaging with smart message forwarding solutions as you can be available to your customers even if you are out of the office. These web-based text-forwarding solutions help you respond to your customers easily.
There are many benefits of text forwarding, for instance, you can forward the SMS or MMS received on your iPhone and can forward it to another device like a MacBook or iPad and can continue the conversation from a new device.
Before moving ahead, let’s understand the basis of text forwarding.
Table of Contents
What is Text Forwarding?
Text forwarding is like call forwarding wherein a message received on a number is sent to a different number without typing the message again or copy-pasting the same thing. When the message is forwarded as it is, it is called text forwarding.
If you want to know how to forward a text, the process is simple. It is similar to call forwarding. In this, the message received on a number is forwarded to another number or medium, for instance, an email address. It is beneficial if you are running a business as you can respond to customer queries or update them about different offers and services with the help of staff as the same message can be forwarded easily without any issue.
Benefits of Text Forwarding?
The dynamic feature of text forwarding allows you to have great customer service in addition to high flexibility and greater reach. Let’s unveil some benefits of this feature and see how you can monetize it to its potential.
Great Customer Service
Text forwarding is a great way to strike a chord with your customers as you can reply to every query quickly. Through text forwarding, customers can also make reservations, check their account balance, make purchases, give their feedback, and participate in a survey. In general, business queries take 24 hours to resolve but with text forwarding, you can sort out any issues swiftly.
High Flexibility
If you want to take your business forward, it is imperative to respond to your customers on time and sort out their issues. With the help of text forwarding, you can forward any message to the official number or email address so that the team concerned can work on it and respond to the matter as soon as possible.
Virtual Numbers
If you have a multinational company or work across borders, you can use text forwarding as a great way to streamline your work with clients from different parts of the globe. You can forward important messages, feedback, and any other information to an official email ID or number that will let you handle the matter further.
Easily Accessible
Most people like to send a message rather than make a call when doing business or while communicating with their customers and team members. Text forwarding is a great way to make yourself accessible to your customers so that you are always available in case of any issue or requirement. Business owners can also respond to queries promptly!
Keeping Team Members Updated
Text forwarding is a great way to update your team members about important information as a message can be sent instantly to any other device or an email within seconds. If you have a business or work that involves interacting with your team members or clients, text forwarding is a great option.
Expand Your Business with Marketing Strategies
With text forwarding, you can make the best use of text forwarding to promote your offers, upcoming events, new product lines, and attract customers from across the area. The strategy is more effective than conventional billboards or commercials as the message is more personalized and will surely capture everyone’s attention.
We already know how beneficial text forwarding can be to channel the growth of your business by building a healthy customer relationship. So, let’s dive deep and find out how
How to Forward a Text Message?
If you are wondering, how do you forward a text message, we have all the answers. If you want to automatically forward text messages from your iPhone to other devices, here’s what you need to do!
Forward Texts Automatically From iPhone to Other Devices
- Sign in to iMessage on both devices, i.e. on the sender’s and receiver’s devices.
- If you are text forwarding on iPhone or iPad, go to ‘Settings’ and check ‘Apple ID’, now go to ‘Messages’ and select ‘Send and Receive’.
- In the case of Mac, go to ‘Messages’, choose ‘Settings’ or ‘Preferences’, click on ‘iMessages’ and check the ‘Apple ID’.
- Now check your iPhone and go to ‘Settings’, choose ‘Messages’, and go to ‘Text Message Forwarding’.
- In case you don’t see ‘Text Message Forwarding’. Go to the ‘Settings’ and choose ‘Messages’. Now turn off ‘iMessage’ and turn it on. Select ‘Send and Receive’ and tap on ‘Apple ID for iMessage’. Now sign in with the same Apple ID on other devices.
- Choose the devices that can receive and send text messages from your iPhone.
- If you are using a device that does not use two-factor authentication for your Apple ID, a verification code will appear on both devices.
- Enter this code on your iPhone. If the phone stays connected through the mobile data or Wi-Fi network, you’ll be able to send and receive messages on the devices that you choose to connect to.
Forward Texts Manually From iPhone to Other Devices
- Go to the message and select the message bubble that you want to forward. Now, tap on ‘More’.
- Choose other text messages if required.
- Tap ‘Forward’ and add the recipient’s number.
- Select ‘Send’.
Forward Texts on Android
- Go to ‘Messages’.
- Select the message you want to forward on another Android or other device.
- Tap and hold the message you want to forward.
- Once selected, tap on the three-dot menu and select ‘Forward’.
- Choose the number you want to forward the message to. A list will appear of your contacts so that you can choose easily.
How to Forward Text Messages to Email
VoIP services are a great feature that allows forwarding texts to emails. This is a great feature for flourishing businesses as this feature allows you to stay connected with your clients. However, to use this you need to buy a subscription.
To forward more than one email recipient add all the IDs separated by commas and tap on the send button. VoIP services also include recording lists of missed calls, voice messages, and customized email messages.
Recommended Read: Best VoIP International Calling Apps
Forwarding Text Messages to Email Using an iPhone
To forward text messages to an email using an iPhone, follow these simple steps-
Step 1: Go to the ‘Message’ app and go to the message you want to forward.
Step 2: Select ‘More’ and tap on the ‘Forward’ button. A new screen will open up.
Step 3: In the ‘To ‘option enter the email IDs and click on the ‘Send’ button. This way, the text message will be sent as an email.
Forwarding Text Message to Email Using an Android
If you are using an Android phone, follow these steps to forward text messages as an email.
Step 1: Go to the ‘Message’ and select the message you need to forward.
Step 2: Select ‘More’ and choose the ‘Forward’ button; a new screen will pop out.
Step 3: Enter the email ID in the ‘To’ section and tap on the ‘Send’ button.
Conclusion
Text forwarding is a great way to promote your business, strike a great customer relationship, and share information with your loved ones and colleagues. Just like call forwarding, text forwarding allows you to forward a text to another device and continue the conversation easily. For instance, if you have received a message on an iPhone and would like to forward it to an iPad, you can do that very easily without missing out on sharing an important message with your teammates.
There are many benefits of text forwarding, such as great customer service as it allows you to respond and keep your customer up to date. Text forwarding offers you the flexibility to respond to queries or share information across the globe at your convenience. You can have virtual numbers and make yourself easily accessible to your customers.
If you want to know how to forward text messages, you’ll be surprised that it is pretty easy! You can forward text messages from an Android or an iPhone to any other device or send them as an email to multiple contacts in some easy steps.
The best thing about text forwarding is that it can be automated easily or can be done manually. You can also use SMS forwarding application or VoIP email integration feature that allows you to send your messages as an email. With immense benefits and easy implementation, you can maximize the text forwarding feature to step up your business.
FAQ
Does call forwarding include texts?
No call forwarding doesn’t include texts as it only works with regards to forwarding your calls to another number. In case you want to do text forwarding automatically or manually, you need to have an SMS forwarding application or a VoIP email integration depending upon your requirements.
Can you automatically forward text messages?
Yes, you can automatically forward any text on an iPhone or an Android phone or can even forward texts as an email. However, you need to go to the ‘Settings’ and ‘Messages’ options to select the features as per your requirements. As the settings are different for Android and iPhone, set the features accordingly.
Can you forward a text message to your email?
Yes, you can forward a text message to your email on both Android and iPhone. For this, go to the message you want to forward, select the message and tap on ‘More’ option. Now tap ‘Forward’ and write down the email IDs where you want to send this text.
Can I forward my text messages to another iPhone?
If you are wondering, how do I forward a text message to another iPhone, you’ll be glad to know that the process is simple. Go to the ‘Settings’ and tap on ‘Message’, select ‘Text Message Forwarding’. If you are unable to find ‘Text Message Forwarding’ go to the ‘Setting’> ‘Message’ and turn off the iMessage. Turn it on again and tap on ‘Send Receive’. Now use your Apple ID for iMessage and sign in with the same Apple ID used on another device. Choose the device that will send and receive messages. You need two-factor authentication for Apple ID or a verification code, one authenticated you can send and receive message on the other device.
