The contemporary digital world finds itself in the clutches of fraudulent and spam calls which act as a significant hindrance to achieving streamlined communication. However, security standards such as “Calls with Checkmark Verified by Carrier” offer immediate relief by authenticating and legitimizing incoming calls.
According to a 2022 report by the Federal Trade Commission (FTC) in the United States, it is estimated that 20% of fraud and scam victims were initially contacted through phone calls. The implementation of “Calls with Checkmark Verified by Carrier” standards can help bridge this issue.
So what is the technology behind calls with verified checkmark and how is benefits the user. Let’s talk about it.
Table of Contents
What Does “Calls with Checkmark Verified by Carrier” Mean?
Individuals receiving checkmark phone calls indicate that the concerned incoming caller has been verified by the receiver’s mobile operator. It means that the overall identity of the caller has been authenticated by the carrier operator and the specified information highlighted on your screen proves to be correct.
The checkmark verification provides additional insurance to every caller making communication more reliable in the long run. The “Calls with Checkmark Verified by Carrier” feature is often adopted by various businesses as it safeguards the individuals concerned from scams and fraud calls. The process of checkmark verification is not entirely flawless, however, it does act as an additional security filter that mitigates and controls fraudulent calls.
How Does “Calls with Checkmark Verified by Carrier” Work?
Smartphone users who have successfully been checked can make verified phone calls by the carrier operator concerned. A distinct “tick mark ✔” is added next to the name or profile of a verified caller.
The call verification process is initiated with the assistance of Secure Handling of Asserted Information [SHAKEN]/Secure Telephony Identity Revisited [STIR] technology. The cellular infrastructure assists carrier operators in validating and authenticating a user’s identity that is effectively paired with a unique digital signature.
This digital signature is then analyzed and approved by the receiver’s carrier operator through a display checkmark. The SHAKEN and STIR framework employs three levels of call attestations. They are:
A. Full Attestation
Full Attestation indicates that the carrier operator recognizes the subscribers through KYC. The concerned subscriber is authorized to utilize the respective Caller ID phone number highlighted in the record header. Therefore, a full attestation highlights a checkmark next to the subscriber’s profile upon initiating a phone call.
B. Partial Attestation
Partial Attestation refers to the ability of a carrier operator to know and acknowledge the identity of a subscriber. However, with partial attestation, mobile operators cannot verify if a caller is authorized to use a respective Caller ID phone number as highlighted in the record header. Therefore, no checkmark is highlighted next to the subscriber’s profile when initiating a phone call.
C. Gateway Attestation
This attestation level implies that a carrier operator will not be able to authenticate the source and identity of the caller. This form of attestation originates from international gateways.
Interesting Read: Mobile Communication Simplified: What Does it Mean Call is Waiting?
Importance of Checkmark on Calls
The implementation of the “Calls with Checkmark Verified by Carrier” standard will help mitigate issues concerning spam and robocalls. Smartphone users will be able to save a considerable amount of time, effort, personal information, and money by streamlining incoming call requirements.
Moreover, this standard helps to legitimize the identity of businesses, financial institutions, government bodies, and independent smartphone users. Individuals are protected against scams, phishing, fraud, and identity theft. The overall aspect of communication and user experience is significantly improved.
Cons of Not Having the Checkmark on Calls
The primary objective of Calls with a Checkmark Verified by the Carrier is to eliminate issues concerning spam calls. People around the world will be able to receive incoming calls with more certainty and confidence without worrying about the caller’s identity. Businesses operating without this additional security feature will face uncertainty issues.
The uncertainty of calls being effectively delivered to the final customers will make the operations sluggish. It will also hamper decision-making and create confusion within the internal workforce.
The lack of a checkmark will also make it difficult for businesses to track the success rate of phone calls. The management team concerned will be unable to implement relevant troubleshooting strategies to streamline communication. Registering immediate customer feedback will also be adversely impacted as the majority of calls will be ignored by the final target audience.
Additionally, the final user experience will be jolted due to the lack of visual authentication. Individuals and businesses must deal with missed opportunities due to the absence of calls with checkmarks and verification by the carrier operators concerned.
How to Get Verified?
Businesses worldwide are still considering adopting the Calls with Checkmark Verified by Carrier security measure. This is primarily because most modern smartphones and carrier operators auto-display the Caller Identity when a phone call is initiated.
The lack of consistency concerning the services offered by carrier networks makes it difficult for businesses to opt in for this service. Registered businesses operating in the US are relying on CNAM technology to streamline communication and safeguard data against scammers.
Individuals must also consider adopting services like “enhanced caller ID” which displays caller information recorded between the carriers. Be sure to connect with your respective mobile operator to gain more detailed information about this topic.
How Can Users Identify Verified Calls?
Conventionally, general users can identify verified calls by adopting and using various indicators such as Caller ID Labeling, Call Screening Applications, Carrier Notifications, and Updating Specific Device features.
Some carriers label verified calls with specific identifiers, such as “Verified Caller” or “Verified by [Carrier Name].” These labels are displayed on the caller ID screen when the call is received, helping users identify that the call has been verified by their carrier. Moreover, verified calls are also highlighted with specific visual cues, symbols, and icons which assist individuals in testifying the caller’s identity.
Additionally, smartphone users can also download external call screening applications offered by their respective carrier service providers to streamline communication. Mobile operators also issue special notifications that help to determine caller authenticity. Updating mobile device-specific settings to list verified calls on top of the call log can be incorporated by end users.
Also Read: SIM Swapping – How to Protect Yourself from the Scam
Conclusion
These were some of the fundamental aspects concerning the “Calls with Checkmark Verified by Carrier” standard. Be sure to connect with your carrier operator to avail more knowledge about this concept. Join hands with premium mobile networks such as Talk Home Mobile to elevate your calling experience and mitigate spam activities.
